Frequently Asked Questions
Find answers to common questions about shopping, orders, payments, and more
To place an order, simply browse our products, add items to your cart, and proceed to checkout. You'll need to provide your delivery address and choose a payment method (COD or Online Payment).
Yes, you can cancel orders that are in "Pending" status. Once your order is processed, cancellation may not be possible. You can request cancellation from "My Orders" section in your account.
Delivery time depends on your location. Generally, orders are delivered within 2-5 business days. You can check delivery availability by entering your pincode on the product page.
We accept Cash on Delivery (COD), Online Payment via UPI (Google Pay, PhonePe), and Wallet payments. All online payments are secure and encrypted.
Yes, all our products are 100% genuine and come with manufacturer warranty. We are an authorized dealer for all major brands.
You can return products within 7 days of delivery if they are defective or damaged. Return requests can be made from "My Orders" section. Please ensure the product is in original condition with all accessories.
Yes, all products come with manufacturer warranty. Warranty details are mentioned on each product page. We also provide GST invoice for warranty claims.
Click on "Login" and then "Create an account". Fill in your details and verify your email. Once verified, you can start shopping!
Click on "Forgot Password" on the login page. Enter your registered email address and you'll receive a password reset link.
You can track your order from "My Orders" section or use the "Track Order" feature. You'll receive SMS and email updates about your order status.
You can contact us via WhatsApp at +91 9836911933, email at shelectronicsindia@gmail.com, or visit our store at Natunhat, Boral, Kolkata - 700154. We're available Monday to Saturday, 10 AM to 8 PM.
Add products to your cart and proceed to checkout. Enter your coupon code in the "Coupon" section and click "Apply". Valid coupons will be automatically applied to your order.
No, only one coupon can be applied per order. However, you can also use your wallet balance along with a coupon for additional savings.